Kaladhiya - Privacy Policy

Last updated: January 2025 — We take your privacy seriously

Simple Summary:

We collect only what is needed to process your orders. We never sell your data. You can request deletion anytime.

1. Information We Collect

When you create an account:

Name, email address, phone number
Password (stored securely — encrypted, never visible)

When you place an order:

Delivery address (name, street, city, state, PIN code)
Order details (products, quantities, prices)
Payment method (UPI, card, COD — we do NOT store card details)

Automatically collected:

IP address and browser type (for security)
Pages visited and time spent (for improving our website)

2. How We Use Your Information

To process and deliver your orders
To send order confirmation and shipping updates
To respond to your queries and support requests
To send newsletters (only if you subscribed)
To improve our website and services
To prevent fraud and ensure security

3. Information We Do NOT Share

We will never sell, rent or trade your personal information to third parties. We only share your delivery address with our courier partner to deliver your order. We do not share your data with advertisers.

4. Data Security

We use industry-standard security measures to protect your data including encrypted passwords, secure HTTPS connections, and restricted database access. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies to remember your cart items, login status, and preferences. You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Access: You can view your data in your account page
Update: You can update your profile anytime
Delete: You can request account deletion by emailing us
Unsubscribe: You can unsubscribe from newsletters anytime

7. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by email or a notice on our website.

9. Contact Us

For any privacy-related questions or to request data deletion, contact us at privacy@kaladhiya.com or through our Contact page. We respond within 48 hours.